ActiveModeler and ActiveFlow benefits


Benefits of WorkFlow

Workflow has major benefits for an organization.

In particular:
As an example, an electric company might use ActiveFlow to enable customers to apply for a new connection through the Internet. Customers could fill out an application form online over the Internet and optionally include a map (as an attached file). The application is sent automatically to the electric company head office where a clerk checks this information. The supply is approved on the corporate intranet via a corporate workflow process and result (including the connection time and other details if successful) is sent to the customer via the Internet, with an additional e-mail notification. This whole application could be built within hours with ActiveModeler and ActiveFlow, and ActiveFlow would provide the production workflow control.

  • Workflow formalizes a business process. You can be confident all steps have been followed correctly with validity and audit checks as defined by the workflow designer. Staff cannot miss out steps. Perhaps surprisingly, irrelevant work is also controlled and time is not wasted on non-defined jobs
  • With automation and reproducibility, you can achieve volume insensitivity. As your business transaction volumes grow, you do not need a linear growth in the number of staff
  • Productivity improves as staff can be assigned to more important and meaningful work
  • Paperwork and paper-chasing are eliminated
  • Improved tracking options: A customer or staff member can instantly know the status of any work item. The "who, when, where questions" are answered by the workflow
  • Interfaces to external databases enable validity checks and external process interactions to be automated and streamlined
  • Decisions that were made by people can be made by the workflow, based on the same decisions human staff were making
  • Business efficiency can be more accurately measured: you can easily see how much work was done each day
  • The workflow system links to an organization database so you know who does what.
  • Security is assured by predefined user rights, which give access only to those who need it
  • A proper audit trail shows each work item, what was done, when, and by whom